We will collect information from the Client where necessary in order to provide personalised services to the Client(s) and to represent the Client to the Department of Immigration and Border Protection. We use a third party to process online enquiry requests using our website contact forms.
Information You Give Us and Sharing of this Information
We receive and may store any information you enter on our website or give us in any other way including by Postal or Email communications. If you choose not to provide certain information this may affect the level of Service you receive.
We may use and disclose the Client’s (and if applicable, their family’s or direct relative’s) personal information for the initial purpose for which the information was collected and for any subsequent follow-up of the initial purpose.
We will disclose the Client’s personal information with expressed or implied consent for the following purposes:
- to conduct our business, including billing and account management;
- to improve our Services and the level of Service to the Client;
- to offer the Client Services;
- to communicate with the Client; and
- to comply with legal obligations;
The Client’s personal or sensitive information may be disclosed where it is required:
- to regulatory authorities;
- where the law requires us to do so; and
- where the Client consents for us to do so.
Security of Information you provide us with
We will aim to secure and safeguard your personal information to ensure the security of your information. However, it is important that you protect yourself against unauthorized access to your password and to your computer. We cannot take responsibility for how you safeguard, and any fault in, the managing of your own postal communications or email communications or similar.
Online Enquiry Forms
We will use information collected from our online enquiry forms, including contact details, for the purposes of contacting you in relation to your query and following-up with your enquiry. We may also use the information to send you marketing materials, for example Migration Newsletters, of which you may opt-out.
Conditions of Use and Revisions
Use of Universal Migration Advisory Services website and the Services we provide is subject to the Terms and Conditions available on our Website (www.universal-migration.com.au). If any Client has any concern they should contact our Privacy Officer by email [email protected], or their assigned Registered Migration Agent.
If a Client wishes to review or make corrections to their contact information, they can do so at any time by contacting our office.
Links on our Website